FAQs

Please allow up to 7-10 business days for shipping within the US. If
your item does not arrive by 10 business days please contact
Help@PrettyVulgar.com or call us at 1-877-298-1362. For Overnight/2nd or
3rd day delivery, orders must be placed before 1 pm EST to be processed
on the same business day. Delivery time does not include Saturdays,
Sundays or Holidays.

Yes. We can fulfill & ship an order anywhere in the world and you will be charged in US$.

When you place an order we will email you to let you know when it has been dispatched.

We want you to be totally satisfied with your order, however we
understand if a product doesn't work out and want to make sure the
return is as painless as possible.

You may return product within
30 days from the ship date for a refund on the purchase price minus
shipping & handling, and other discounts that may have applied to
your original purchase. We cannot take returns on overly used products
or products not purchased online at PrettyVulgar.com. Refunds will be
credited to the original credit card use for payment. Purchases of gift
certificates and sale items cannot be returned for a refund.

If you purchased a product at one of our retailer partners, please return it to the location where it was purchased.

To
return items to PrettyVulgar.com, please email Help@PrettyVulgar.com
for the quickest response. You may also leave a message by calling
1-877-298-1362 and a live representative will return your call within 24
hours during the following hours of operations: Monday- Friday 9-5 est

PrettyVulgar.com accepts Paypal, Sezzle, American Express, MasterCard and Visa.

Our products are 100% cruelty-free and also free of parabens, sulfates, phthalates and more (as specified on each product page).

Have
no fear. Pretty Vulgar’s safe shopping is here! We aim to provide you
with a safe and convenient online makeup shopping experience. When
placing an order online, your information is transmitted using Secure
Sockets Layer (SSL) technology, an approved industry standard that is
used by vendors to ensure the security of online business. It negotiates
and employs the essential functions of mutual authentication, data
encryption, and data integrity for secure transactions.

One of
the ways you can check the security of your connection, take a look at
the lower corner of your browser window as you place your order. If you
see an unbroken key or a closed lock (depending on your browser), then
SSL is active and the server is secure. You can also double-check by
looking at the URL line of your browser. When accessing a secure server,
the first characters of the site address will change from "http" to
"https." When entering a new shipping address, you may be prompted to
re-enter your credit card information. This procedure is done to ensure
the maximum safety for your personal data.